Staff
Get ready for your shift, award stamps, and check or redeem rewards.
Manager
Run daily operations and manage permitted rewards, outlets, and card
designs.
Owner
Set up your organisation, invite your team, and manage access and billing.
Customer
Join a programme, open your cards, and show your Kardy QR at the counter.
Your first sign-in
1
Use your own Kardy account
Open the merchant portal. Do not use a shared Owner
login. If you were invited, sign in with the invited email, verify it, and
accept the invitation using the link from your Owner.
2
Check your organisation and role
Check the organisation selector before working. Your role can differ between
brands. If the organisation is missing, ask its Owner to check your
invitation. Creating a new organisation is not a way to join an existing
team.
3
Check that the programme is ready
The Owner needs to confirm activation, an active outlet, and an available
reward before the team records real visits. Demo mode uses fictional data
and does not save scans or changes.
4
Follow your role guide
Staff can start with their first shift. Managers should
review the programme. Owners should work through
organisation setup.
Check feature availability before a rollout. Team controls
are implemented on dev; production rollout is separate. Invitation links are
shared manually, and email verification requires working auth email delivery.